COVID-19 has taken the world by a storm. Financial markets, manufacturing, services, and tourism have been hit hard. In fact, it has also changed the way we work, communicate, interact, and shop more than any other disruption in the decade.
As a result, there have been key changes in Consumer Behavior. There is the growing reluctance to visit crowded places, the increasing shift of work from office to home, and the higher propensity for digital adoption. The changes are inevitable.
For businesses to stay relevant, businesses have to adjust to the new norms.
This article provides organizations a good understanding of the 10 trends in Consumer Behavior resulting from the impact of COVID-19 on people, society, and businesses in the global economy. Get e-copy of full Article here
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