Leadership Conversation Principles

Leadership is an interactive conversation that invites people to explore personal responsibility, passion, accountability and commitment.
Here are 6 principles to guide these capacity-building conversations:

1. In an authentic conversation change happens. Effective collaboration, discovery, and coaching can happen on the dance floor of conversation.

2. Begin a conversation with questions that set the tone for a respectful exchange. Just ask to-the-point information-seeking questions, like: 'What is our intention? What are you here for? How do you want to spend our time together?' Be clear of your intention prior to the conversation.

3. Conversations are not meant to be structured. Be open to conversations that you are unprepared for and focused on the interests of the other person (not your purpose). You know all about yourself already – get curious about the other.

4. Collaborate with potential rather than colluding with issues. Rather than getting pulled into solving problems that may not matter to the other person, allow time for the person to get to what's really important. Provide spaces where they can express their doubts and fears by being a thoughtful listener--without taking on the responsibility to fix or debate the issue. After all, you have invited the person to talk about what matters to her or him, not you, so allow time for the articulation of those thoughts and feelings.

5. Personal transformation happens when the right questions get asked--not by providing answers. When you invite people to answer their own questions, they discover what they were not aware of---and what is needed to move forward. When you focus on the solution, you are trying to sell the person something. Personal discovery is capacity building. Personal transformation leads to corporate transformation—one person at a time.

6. Claim value for the conversation. Articulating what you value from the conversation and inviting the other person to articulate what was valuable for them, creates a space of appreciation and acknowledgment. It also provides for reflection on the value of exploring ideas with others – building capacity for collaboration.

Crowe Horwath Jamaica (www.crowehorwath.com.jm) is one of the largest public accounting, consulting, and advisory firms in Jamaica . Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe Horwath Jamaica serves clients worldwide as an independent member of Crowe Horwath International, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.